Cleanup of ITS Service Request Tickets

  • October 03, 2025
  • Faculty and Staff University Updates

Dear Regis Community,

Information Technology Services is conducting a cleanup of historical service request tickets to ensure our records are up-to-date and improve support moving forward. As we complete this cleanup, you may receive an email informing you that a previously resolved service ticket (created prior to 2025) has been closed. There is no action required; the email is a notice of its resolution.

  • If a ticket is closed and the matter is still outstanding, you may either:
    Submit a new ticket in ServiceNow, or
  • Contact the Service Desk at ext. 4050 to request that your ticket be reopened.
 

We apologize for any inconvenience and appreciate your understanding as we work to improve our systems and support.

Thank you,
Information Technology Services

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